We are looking for experienced, energetic, hard working individuals for the role of Senior Business Analyst within in our rapidly growing Salesforce.com practice. We are a Salesforce.com Silver Cloud Alliance Partner and a Preferred Salesforce Foundation Partner with exciting projects at larger enterprise and growing mid-market clients and higher education (universities and colleges) throughout North America. Our exciting client list includes some of the biggest names in the Salesforce.com eco-system. Currently hiring into our Midwest offices. Come join our team and work with some of the best professionals in the industry.
Key Responsibilities:

  • Ability to understand clients business process and translate into concise requirements abstract upwards from low-level information to a basic understanding of the client established project goals (including C-Level)

  • Deep understanding of the various components of Salesforce objects, relationships to each other and how to best align to customer requirements

  • Providing best practice knowledge on business processes and Salesforce configuration expertise

  • Exceptional application configuration and documentation of application and how fits to clients goals and requirements

  • Outstanding analytical skills to assist in research and problem solving of client business needs
  • Review, develop and execute plans to address user requirements, increase adoption and engagement with Salesforce application

  • Ownership of the project deadlines and management of meeting the specified timelines provided by project manager

  • Developing and updating training materials and communication updates for customer projects

  • Being an expert in curriculum development considering change management needs of the clients

  • Conducting training on Salesforce application to clients user base

  • Developing and managing strong relationships with sales management to ensure proper use of the application

  • Substantial impact on the success of the clients projects and connection of the project team understanding the to-do’s and timeline for completion

  • Ability to train designated system administrator via project knowledge transfer on client implementation, optimization or specific business tools connected to Salesforce

  • Contributing to creation and delivery of customer presentations

  • Possessing nimble, creative thinking beyond the boundaries of existing industry practices and customer mindsets


Wave6 projects require moderate travel from time to time with a healthy balance of remote and onsite client interaction.
Optimally applicants will be based near our Chicago or Minneapolis offices to serve our Mid-west clients; however, qualified candidates from any location are encouraged to apply.

Must Have Skills:

  • 5+ years of experience leading implementations of enterprise class systems

  • 3+ years of experience working with the Salesforce.com product

  • Hands on configuration work as well as managing project team members

  • Valid driver’s license

Preferred Skills:

  • Salesforce.com Admin Certification

  • Experience at other certified Salesforce.com consulting firms

  • Demonstrated ability to manage projects to a budget and scope

  • Ability to link business processes with product/technical solutions

  • Saleforce.com Consultant Certification

  • Salesforce.com Sales Cloud and/or Service Cloud certification

  • Understanding of the capabilities of APEX and Visualforce

  • Experience with the Salesforce.com APEX data loader or other data tools

  • Familiarity with multiple implementation standards and methodologies

Professional Skills:

  • Strong written and verbal communication skills, executive level presence and experience in facilitation

  • Lean thinking, nimble to drive change that enables efficiencies and drives growth

  • Collaborative and consultative work style

  • Strong client interaction experience

  • Proven ability to work well with teams

Wave6, an Emtec Company, is an Equal Opportunity Employer. US Citizens and those authorized to work in the US are encouraged to apply.